Shipping Policy
Vedagna Info Solutions Private Limited
Registered Office:
Plat No 3-20-40, Main Road, Pattabipuram,
Guntur – 522002, Andhra Pradesh, India
1. Introduction
Thank you for choosing Vedagna Info Solutions Private Limited. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of our products/services.
2. Order Processing Time
All orders are processed within 2–5 business days from the date of order confirmation and successful payment.
Orders are not processed or dispatched on Sundays or public holidays.
In case of high order volume or unforeseen circumstances, processing times may be slightly delayed. Customers will be informed accordingly.
3. Shipping Coverage
We currently offer shipping across India.
For international shipping requests, customers may contact us directly for availability and charges.
4. Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Weight/size of the package
- Shipping method selected
Any applicable shipping charges will be displayed at the time of checkout.
We may offer free shipping on select products or promotional orders, as applicable.
5. Delivery Timeline
Estimated delivery timelines are as follows:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines are estimates and may vary due to logistics constraints.
6. Shipment Tracking
Once your order is dispatched, you will receive a tracking ID via email/SMS to monitor your shipment status in real-time.
7. Delays in Delivery
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Natural disasters
- Logistics issues
- Government restrictions
Vedagna Info Solutions Private Limited shall not be held liable for delays caused by such external factors.
8. Incorrect Address / Failed Delivery
Customers are responsible for providing accurate shipping details.
If delivery fails due to incorrect address or unavailability:
- Re-shipping charges may apply
- Order may be returned to us
9. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
- Please notify us within 48 hours of delivery
- Share photos and order details for verification
We will investigate and provide a suitable resolution (replacement/refund as applicable).
10. Contact Information
For any shipping-related queries, please contact:
Vedagna Info Solutions Private Limited
Email: info@vispay.in
Phone: +91 8500338425
11. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective upon posting on our website.
Last Updated: 01-06-2026